Service & Support
Service & Support
From the moment your Ice-O-Matic equipment is installed, we're with you for the long run. Register your unit, download the latest manuals, look up parts by model number, find a qualified service technician in your area, and access CAD/Revit files for design and engineering plans — all backed by the engineers who built it.
Support Resources
Whether you're installing a new machine, troubleshooting in the field, or maintaining an existing unit — pick the resource that matches what you need right now.
Registration & Warranty
Activate coverage on a new unit or verify warranty status by serial number.
Manuals & Guides
Installation, operation, and care manuals for every Ice-O-Matic model.
Parts Manual Lookup
Identify replacement parts by model — diagrams, part numbers, and quantities.
Find a Service Technician
Locate a qualified Ice-O-Matic service tech in your area — fast.
KCL CAD / Revit Files
Download accurate CAD and Revit files for design and engineering plans.
Can't find what you need?
Our technical support team is standing by to point you to the right resource — or to a person who can help.